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Frequently Asked Questions

Exhibitions International

Where are you located?

Our offices and distribution are located at Warotstraat 50, 3020 Herent, Belgium, a stone’s throw away from the train station of Veltem.
We are located very close to Leuven and about 20 minutes from Brussels.

What are your opening hours?

Monday-Thursday: 08:00 – 17:00
Friday: 08:00 – 15:00
Weekend, holidays: closed

Are your books available in any stores?

Yes, our main customers are bookshops, museum shops, concept stores, mixed business, pop-up stores and all kind of retailers.

If you are interested in stores local to you, send us a mail and we will be happy to help you out.
If the title you're looking for is not in stock at your local store, most will be happy to place an order for you.

Customer Service

In which languages can I contact the customer service?

English, Dutch, and French (though not everyone is fluent in every language.)

I received my order, but something is wrong. What now?

Please read our store policy regarding possible refunds or exchanges.

When is this title going to be back in stock?

Since this is different for every title, it is best to send us a mail with your question. Please make sure the include the ISBN or a link to the page on our website.

I noticed a mistake on your website, should I let you know?

If you have noticed a mistake on our website, you can contact us and specify the mistake along with a link to the page.

Professional Customers

Is your website your full catalogue?

Our website is not the full assortment of what we can supply. If you are a professional customer you can mail us the title and the ISBN/EAN or publisher and we will look into it for you.

I have a store and would like more information on your catalogue or conditions

Thank you for your interest in our books, you can send a mail to introduce yourself and/or ask for more information to our customers service. Your email will then be forwarded to the right representative for you.


Can't find what you are looking for? Contact us at orders@exhibitionsinternational.be and we will be happy to help!